Good news for LPG cylinder consumers, How to Complete LPG eKYC

Good news for LPG cylinder consumers- Oil Marketing Companies are asking LPG customers to complete eKYC to eliminate bogus claims and prevent fraudulent booking of commercial claims

How to Complete LPG eKYC

Union Petroleum and Natural Gas Minister Hardeep Singh Puri has provided significant relief to millions of LPG cylinder consumers by announcing that there is no time limit for completing eKYC for LPG cylinders. Puri explained that oil marketing companies are implementing eKYC for LPG customers to eliminate fake accounts and prevent the fraudulent booking of commercial cylinders. This clarification came in response to a letter from VD Satheesan, Leader of the Opposition in the Kerala Legislative Assembly, on the social media platform X (formerly Twitter).

Satheesan's letter highlighted the inconvenience caused to regular LPG holders by requiring them to complete eKYC at the respective gas agencies. Puri clarified that the process, which has been ongoing for over eight months, aims to ensure that only genuine consumers receive LPG cylinders.

How is eKYC Being Done?

Puri detailed the process, stating, "In this process, LPG delivery personnel verify the credentials while delivering LPG cylinders to the customer. The delivery personnel capture the Aadhaar credentials of the customer through an app on their mobile phone. The customer receives an OTP, which is used to complete the process. Customers can also visit the distributor showroom at their convenience."

- LPG delivery personnel verify credentials while delivering LPG cylinders to the customer.
- Delivery personnel capture the customer's Aadhaar credentials through an app on their mobile phone.
- The customer receives an OTP to complete the process.
- Customers can also visit the distributor showroom at their convenience
Install the App and Complete eKYC Yourself

Additionally, LPG consumers can install the apps of companies like IOC and HPCL to complete eKYC on their own. Puri added, "Oil companies are also issuing press releases to reassure customers and ensure that no genuine consumer faces any difficulty or inconvenience."

- LPG consumers can install the apps of companies like IOC and HPCL to complete eKYC independently.
- Oil companies are issuing press releases to reassure customers and ensure no genuine consumer faces any difficulty or inconvenience.
Good news for LPG cylinder
Good News for LPG Cylinder Consumers: How to Complete LPG eKYC

Union Petroleum and Natural Gas Minister Hardeep Singh Puri has announced that there is no time limit for completing eKYC for LPG cylinders, providing significant relief to millions of consumers. This initiative is part of a broader effort by oil marketing companies like IOC and HPCL to eliminate fake accounts and prevent fraudulent bookings of commercial cylinders.

In summary, the introduction of eKYC for LPG cylinders is a consumer-friendly move that simplifies the verification process, eliminates fraud, and ensures that only genuine consumers benefit from the service.

AspectDetailsAnnouncementNo time limit for completing eKYC for LPG cylinders.PurposeEliminate fake accounts and prevent fraudulent bookings.Method 1: During DeliveryDelivery personnel verify Aadhaar credentials via mobile app; the customer receives OTP to complete verification.Method 2: Distributor ShowroomCustomers can visit the distributor showroom at their convenience to complete eKYC.Method 3: Company AppsCustomers can install IOC, HPCL, or similar apps to complete eKYC on their own.Customer AssuranceOil companies are issuing press releases to reassure customers and ensure no genuine consumer faces difficulty.DurationThe eKYC initiative has been ongoing for over eight months.OutcomeEnsures that only genuine consumers receive LPG cylinders, enhancing the efficiency and integrity of the distribution system.

FAQ

What is the purpose of eKYC for LPG cylinders?

The objective of the e-KYC process is to eliminate fake accounts and prevent fraudulent booking of commercial LPG cylinders, and to ensure that only genuine consumers receive LPG cylinders.

Is there a time limit to complete eKYC for LPG cylinders?

No, there is no time limit for completing eKYC for LPG cylinders, as announced by Union Petroleum and Natural Gas Minister Hardeep Singh Puri.

How can I complete eKYC during LPG delivery?

During LPG delivery, the delivery staff will verify your Aadhaar credentials using the mobile app. You will receive an OTP on your registered mobile number, which you will need to provide to complete the verification process.

Can I complete eKYC at the distributor showroom?

Yes, you can visit the distributor showroom at your convenience to complete the eKYC process.

Is there an option to complete eKYC using a mobile app?

Yes, you can install the apps of oil marketing companies like IOC and HPCL to complete the eKYC process on your own.

What should I do if I face difficulties during the eKYC process?

Oil companies are issuing press releases to reassure customers and ensure that no genuine consumer faces any difficulty or inconvenience during the eKYC process. You can also contact your LPG distributor for assistance.

How long has the eKYC process been in place?

The eKYC initiative has been ongoing for over eight months.

What are the benefits of completing eKYC for LPG cylinders?

Completing e-KYC ensures that only genuine consumers receive LPG cylinders, increases the efficiency and integrity of the distribution system and prevents fraudulent activities.
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